Assertive Communication for Win Win Results

Friday 12/02/2010 9.30am to 1pm

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Good communication is a vital ingredient to success both at home and at work so take time out to hone your Assertiveness skills so that you can clearly state your own views, listen to the other persons point of view and look for a solution that keeps both people happy (Win Win).

Part of a series of introductory workshops designed to build essential skills for Team Leaders but ideal for anyone who communicates with other people!

 

What are the benefits? 

•  Understand 4 behaviours - Assertive, Aggressive, Manipulative and Passive
• Understand how Assertiveness produces “Win Win” and improves results
• Practise “6 Steps to being Assertive” 
• A technique for increased rapport with difficult people
• Understanding our mindset (thinking) effects what we notice and how we act
• Handouts that summarise workshop learning

This Chamber event will be interactive, fun and provide you with the opportunity to learn and practise techniques that improve your communication skills.

 

Cost: Members £95 + VAT, Non members £120 + VAT

 

Venue: Plymouth Chamber, 22 Lockyer Street, Plymouth

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Click here to apply for this event