Meet the Trainers | Devon Chamber of Commerce

Devon Chamber of Commerce and Industry

T: 01752 220471

Meet the Trainers

Find out more about the professional training providers who deliver Chamber Training courses below.

Meet the Trainers



Steve Scott - CSP Coaching

Steve is a professional coach and trainer with CSP Coaching and is an associate coach and trainer with MIND, the National Mental Health Charity. He is a director of Plymouth and District Mind. He has worked for HSBC, foreign and commonwealth office Mars, Pepsico and many other large organisations.

Steve delivers the following courses at the Chamber, please visit our What's On calendar to find out more.

  • Mental Health Awareness
  • First aid for Mental Health at work

Steve is also a Business Coach - profile here


Alison Theaker - The Spark

Alison has 30 years experience in public relations and management as a practioner, academic and author.

Alison delivers the following courses at the Chamber:

  • People skills for new managers and leaders
  • Motivate to improve
  • Writing for business


Karen Bussell – Nash & Co Solicitors

Arriving in Devon in 1982 to work as a commercial diver, Karen took up law after a varied career which included management, lecturing and journalism. She joined Nash in February 2002 and has a client base of both employers and employees. She is experienced in dealing with and settling employment disputes, advising on procedures and disciplinary matters as well as drafting agreements, contracts and staff policies.

Karen delivers the following courses at the Chamber:

  • Contracts of Employment
  • ManagingDisciplinaries
  • Employment Law
  • Grievance & redundancy
  • Sickess & absence
  • Discrimination in the workplace

Nicki Parker-Jones - Aspire

I have 18+ years’ experience as a Trainer and Coach, in HR and L & D environments, for a range of industries including FMCG, Manufacturing, Financial Services and Charities/Third Sector.

I am a qualified Trainer, NVQ Assessor and NLP Practitioner. I am also an experienced Coach and havecompleted a Level 4 Diploma with Distinction in this. I love helping people to achieve their potential and to be happy in career and life. I design soft skills training courses and coaching for businesses who wish to improve productivity and for personal development solutions.

I have been self-employed running Aspire for nearly 4 years and I love the variety and freedom to train and develop bespoke courses and coaching that comes with this.

Nicki delivers the following courses at the Chamber:

  • Essential minute taking skills
  • Team leader skills
  • Training Skills
  • Team building

Liza Booth - Coaching Booth

Liza has the ability to develop people professionally and personally at many levels using innovative methods. Her desire to see changes in people and business is boundless. She is an exceptional trainer who has worked with a wide range of teams and individuals throughout the UK.   She brings with her 20 years experience in training and education from the public, private and voluntary sectors, which has given her a good understanding of different training markets and their needs.

Liza will be delivering the following course at the Chamber, please click on the course title to find out more information.

  • Performance Management of people 
  • Stress Management at work
  • Public Speaking
  • Customer Service
  • Selling techniques
Liza also provides Business Coaching - profile here.

Sarah Gilbertson – Result Coach Ltd

Sarah Gilbertson, Founder and Managing Director of Result Coach Ltd. has many years’ experience within the hospitality and tourism industry.

Sarah has been passionate about fantastic customer service for a long time and it was this drive and attention to detail that saw her become the youngest Hotel General Manager that MasterSun had ever employed. After a number of years leading large teams in Turkey and Greece, Sarah returned to the UK and completed the Whitbread Management Training program.

Sarah will be delivering the following course at the Chamber:





Carolyn Giles - Hardwick HR Ltd

Carolyn is a successful business owner delivering professional, high quality, Human Resources consultancy and advice to a wide range of clients including GP practices, accountants, manufacturing companies, law firms, hairdressers and larger organisations that benefit from an independent perspective upon their decision making. She is dedicated and committed to any project undertaken and provide a flexible service in a way that suits each individual client. As a Fellow of the Chartered Institute of Personnel and Development Carolyn continuously improves her practice and remains updated at all times.

Carolyn delivers the following courses at the Chamber:

  • Social media guide for employers
  • Mock Tribunals

Mark Wilcox (Chartered Marketer & Fellow ISMM)  - Business Step-up

Mark - Founder and MD of Business Step Up, assists businesses and organisations to grow and be even further successful through removing roadblocks, focusing on success and thinking outside the box for new ideas and solutions to achieving your business objectives, action plans, Goals, turnover and bottom-line profit

Business credentials:

              1) Chartered Marketer - CIM

               2) Fellow - Institute of Sales & Marketing Management

               3) Business Trainer - Chambers of Commerce

               4) Business Mentor - Growth Accelerator

               5) International Business Growth Sales & Management Leader - SAI International

               6) Business Coach - Growth Accelerator

               7) Business Mentor & Coach - Business West

               8) Leadership & Management Trainer - Growth Accelerator

               9) Business Mentor - Business Wales

Business Growth expert with over 23 years of senior management experience, knowledge and expertise with UK, European and Global organisations  

Track record of success with businesses wishing to expand their business operations and looking for a business professional to assist with Business Mentoring, Coaching and Leadership & Management training to achieving their business goals

Highly skilled individual, disciplined Business professional and entrepreneurship, with a spectrum of business success, assisting businesses and organisations from new SME start-up’s, established SME’s, National, International and Global organisations, who operate within Retail, Wholesale, Manufacturing, agricultural, B2B, Corporate, Blue-chip within the UK and export to Europe and Global.

Taking businesses from low turnover to £100k, £75K to £200K, £2 million to 4 million and 30 million to 70 million

Additionally, consultant with two National Banking organisations, offering business growth expertise to their clients with turnovers between £5 and £25 million

Sincerely, hoping the above offers an insight and demonstrates my huge passion and dedication for assisting businesses become even more successful, with my assistance and your want to succeed, will together, make it happen

“Your dedication and entrepreneurship to your business is about living a few years of your life like most people won’t, so that you can spend the rest of your life like most people can’t”

Find out more about our Chamber Business Coaches below.

Steve Scott

Steve is an experienced personal and management coach, trainer and Master NLP Practitioner. Steve has 39 years background in senior management and coaching and uses this to facilitate growth and development with clients. He has particular experience in coaching for mental wellbeing and help many organisations to develop proactive approaches to the management of mental health in the workplace. In addition, Steve coaches many employees with stress and mental ill health to recover and either remain in or return to work.

Steve has worked with companies including; HSBC, Citibank, Fujitsu, Foreign & Commonwealth Office, Ministry of Justice, Baker McKenzie, Oracle and many more.

Steve is also a Chamber Director, Chairman of Plymouth & District Mind and Chairman of the Plymouth Procurement Forum.

Liza Booth

Liza is an experienced, inspirational and motivational coach and mentor who is passionate about using coaching as a tool to unlock and empower great performance in individuals and teams. She is a practitioner who believes that coaching should be easily transferable to the workplace and wider community and is committed to providing ongoing support to clients to ensure that this is truly the case.

She brings over 15 years of knowledge and experience to the Chamber having coached in the public, private and voluntary sectors. She works with both private individuals and companies. She recently added a Neuro Linguistic Programming qualification to her ‘toolbox’. This enables her to offer clients’ alternative coaching models and techniques to enhance their experience.

Liza’s area of expertise are in public speaking, presenting self, confident engagement, training skills, motivation, performance management skills, personal development and leadership.





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